Privacy Policy

1. Information we collect

We may collect your name, email address, phone number, company name, website URL, project requirements, messages, files you choose to share and basic technical information from website analytics.

2. How we use information

We use information to respond to enquiries, prepare proposals, provide services, manage projects, improve website experience, send project updates and support hosting, maintenance, SEO or advertising work.

3. Contact forms, WhatsApp and email

When you contact us through a form, WhatsApp, phone or email, we use the details you provide to reply and continue the business conversation. Please do not send sensitive information unless it is needed for the project.

4. Analytics and cookies

Our website may use analytics, tracking pixels or cookies to understand traffic, page performance and campaign results. These tools help us improve content and measure marketing activity.

5. Third-party services

Projects may involve hosting providers, domain registrars, email services, Google tools, Meta tools, payment gateways, analytics platforms, plugins or other software. Those services may process data under their own privacy policies.

6. Data sharing

We do not sell personal information. We may share necessary details with trusted service providers only when required to deliver the work, maintain the website, run campaigns or comply with lawful requests.

7. Data retention

We keep project and communication records for as long as needed for service delivery, support, accounting, legal or business purposes. You may request deletion of unnecessary personal information where applicable.

8. Security

We use reasonable care to protect information, but no online transmission or storage system can be guaranteed completely secure. Clients should also protect passwords, admin access and account credentials.

9. Your choices

You may ask us to update, correct or remove personal information we hold, subject to project, accounting or legal requirements. You can also choose not to provide optional information.

10. Contact

For privacy questions, contact Timeline Soft at info@timelinesoft.com or call +8801869707781.